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25.04.2024 23:54
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HELPDESK@FH-JOANNEUM.AT
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IT instructions
Welcome @ FH JOANNEUM
Quicklinks
Password
Multi-factor-authentication
Network
Work remote
E-Mail
Printer
Office / Microsoft 365
FH|shop
Microsoft Teams
Password
How do I change my password?
What can I do if I have forgotten my password?
What is the FH JOANNEUM password policy?
Multi-factor authentication
How do I use multi-factor authentication?
How can I add an additional authentication option with multi-factor-authentication?
How can I change my phone number for multi-factor-authentication afterwards?
How can I change my default login method for multi-factor-authentication?
Network
How can I restore files from my network drives ?
How can I connect my network drives?
How can I configure my Wi-Fi connection?
Work remote
How can I configure my vpn connection?
How can I use the Remote Desktop Service as an employee and external teacher?
E-Mail
How can I configure my Email Client?
Printer
How can I top up my printing credit?
How can I connect my printer?
Office / Microsoft 365
How can students or employees use Office / Microsoft 365?
FH|shop
How can people WITH an FH account process payments via the FH|shop?
How can people WITHOUT an FH account process payments via the FH|shop?
Microsoft Teams
General information
How to install MS Teams?
Prepare online lectures
How do I activate a course for students? (for teachers only)
How do I create an invitation to an online course using MS Outlook?
How do I participate in an online course? (via Outlook invitation)
How do I participate in an online course? (via Calendar in Microsoft Teams)
How do I participate in an online course? (via Meet now in MS Teams)
Conduct online lectures
How do I conduct an online course? (General information)
How do I share content with participants?
How do I prevent slides from moving on by themselves?
How do I use the chat in parallel with the video?
How can I display, add additional or invite participants?
How can I blur the video background?
Breakout rooms
How do I create a breakout room?
How do I start a breakout room?
How do I assign individual names for the breakout rooms?
How do I add more breakout rooms?
How do I delete breakout rooms?
How do I add participants to other breakout rooms subsequently?
How do I discard the room layout and create a new room layout?
As a facilitator, how do I switch between breakout rooms?
How do I make an announcement in all breakout rooms?
Where do I define the settings for the breakout rooms?
How do I close individual breakout rooms?
How do I close all breakout rooms simultaneously?
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